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PFW Preparedness Return Policy At PFW Preparedness, we stand behind the quality of our products and are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, please review our return policy below: **Eligibility for Returns** - Items must be returned within 30 days of the delivery date. - Products must be in their original condition, unused, and with all original packaging included. - Proof of purchase, such as an order confirmation or receipt, is required. **Non-Returnable Items** - Altered items are not eligible for return. - Custom or special-order items cannot be returned. **Return Process** 1. Contact our customer service team at support@pfwpreparedness.com to initiate a return. 2. Ship the product back to us using the return instructions provided. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped). 3. Once we receive and inspect the item, we will process your refund or exchange. Refunds will be issued to the original payment method within 5-7 business days. **Damaged or Defective Products** If your item arrives damaged or defective, please contact us within 7 days of delivery for a replacement or full refund. For additional questions or concerns, reach out to us at support@pfwpreparedness.com. Thank you for choosing PFW Preparedness!

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(989) 429-9179

support@pfwpreparedness.com

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